Contact Us

Whether you are a customer looking for order assistance or an independent creator wanting to list your handmade art, we are here to help. Reach out to our teams using the support channels below.

Email Support

soulkartofficial.in@gmail.com

For order issues, merchant accounts, and business inquiries.

Support Hours

24 Hours

Our in-app chat response desk operates day and night.

Head Office Location

Jatragachi, Kolkata, West Bengal, India

Connecting local Bengal artisans with the digital world.

In-App Helpdesk

For the fastest resolution regarding an active order or delivery, we recommend using the live Chat Support desk inside the app. Open the **Account** tab and tap **Help Center** to start chatting with a live agent immediately.